Customer services
![](https://www.tmb.cat/documents/20182/915940/atencio-client-capcalera.jpg/c740d3c5-eb58-44f8-b5a4-6bd088cd0388?t=1702891346749)
![Getting around is easier with the TMB App](https://www.tmb.cat/documents/20182/749915/Nou+banner+publicitari+TMB+App+noia.png/0c74da28-a81d-4ca1-b2c0-05fcee34f8ce?t=1701773532916)
![Getting around is easier with the TMB App](https://www.tmb.cat/documents/20182/773696/microbaner-tmb-app-mobile.png/83b007af-6322-44e6-8efa-867762abd31d?t=1702986876560)
Getting around is easier with the TMB App
Try it out now!
What do you need?
What do you need to know?
You may be interested
![](https://www.tmb.cat/documents/20182/911144/t-metropolitana+-+destacat+-+subhome+atenci%C3%B3+al+client.jpg/e4357771-6efc-b0c3-1f59-4b44e86541ee?t=1714464866968)
Everything about T-metropolitana
Pink cards and Companion pass are being progressively replaced by T-metropolitana.
T-metropolitana
Get the T-16 card
Find out how to order the T-16 online and how to carry out the most common procedures quickly and easily.
All about the T-16 card
![](https://www.tmb.cat/documents/20182/911144/304x228-Alta-a-T-mobilitat.jpg/6fefeeb3-8036-44c5-922b-737db7d3f76d?t=1696589436000)
![](https://www.tmb.cat/documents/20182/911144/304x228-demanar-factura.jpg/d11837bf-0b6b-442c-8f48-8ca0e11191a4?t=1696589443000)
Ask for your invoice
In the personal area you can review the history of receipts and purchase invoices linked to T-mobilitat and you can download the simplified invoice.
How to use T-mobilitat
Can't find what you want?
We provide you with different channels to resolve your doubts. Contact us!
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Chatbot
Ask what you want to know or choose the online options that will guide you until you get the information you need. -
Iquiry form
Write us when it suits you. We will send the answer to the email you provide us. -
Phone
If you want us to reach you by phone, you can call 900 70 11 49, from Monday to Sunday from 7:00 a.m. to 9:00 p.m.
In-person customer service
We also serve you in person. We advise you to make an appointment in advance.
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Punts TMB
At Punts TMB you can manage our services in person. You can do many online procedures without moving. -
T-mobilitat kiosks
Get started with T-mobilitat: get personalised information, sign up and purchase supports. -
Appointment request
Request an appointment for the Quioscos T-mobilitat and for some of the procedures carried out at Punts TMB.
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