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T-mobilitat

Activating the T-mobilitat card

Activating the T-mobilitat card
T-mobilitat

Activating the T-mobilitat card

Why and where should I activate the T-mobilitat card?

For security purposes, the T-mobilitat card is inactivated when it is sent to you by post, so you must activate it to start using it. You can activate your card on the TMB App or by going to a vending machine on the metro network.

What do I need to activate my T-mobilitat card?

To activate your T-mobilitat card, you need an activation PIN code. This PIN code is required whenever you want to activate a T-mobilitat card at a metro vending machine.

If you use the TMB App and we have confirmed that the support you want to activate belongs to you or to a T-mobilitat user in your charge, you will not need the activation PIN code.

Follow the steps below to acquire your PIN code.

Acquiring your PIN code on TMB Tickets

Log in to TMB Tickets and follow the steps below:

  1. Select the ‘T-mobilitat supports’ option from your personal menu.
  2. Click on the card activation button.
  3. Check the PIN that appears on the screen. You can also select the option to have it sent to your personal email address.

How can I activate my T-mobilitat card?

There are two ways to activate your T-mobility card: on the TMB App or at a vending machine on the metro network.

Activating your card on the TMB App

Go to the TMB App and follow the steps below:

  1. Go to the ‘T-mobilitat’ section and select the option to read the card.
  2. Hold the card up to your mobile phone, press the card activation button and enter the PIN code if you are asked to do so.
  3. Hold the card up to your mobile phone again to activate it.
  4. Your card is now activated. If you have not yet loaded a travel ticket, you will need to do so in order to travel.

Activating your card at a ticket vending machine

When you arrive at the vending machine, follow these steps: 

  1. Hold your card up to the card reader.
  2. Enter the PIN code that you have previously acquired from your personal TMB Tickets area.
  3. Hold the card up to the card reader again to activate it.
  4. Your card is now activated. If you have not yet loaded a travel ticket, you will need to do so in order to travel.
  5. If you hold your card up to the reader again, the screen will display details about this support.

Need to activate someone else’s T-mobilitat card?

You can activate someone else’s card easily with the TMB App.

If you are not the card owner and the card does not belong to someone in your charge, you will need to acquire a PIN code to activate it. If it belongs to a T-mobilitat user in your charge, you will not need a PIN code.

If you want to activate the support at a vending machine, you will always need the activation PIN code.

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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
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  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
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